After registering your email with Sparrow, you will be allowed to have a look around the platform and get familiar with it.
However, to begin trading, you will need to verify your identity which involves KYC/AML/CFT screening. This can be initiated by going to your Profile > Identity Verification.
If you have successfully verified your identity, but you are still unable to trade on our platform, please contact our support team via our Support Page.
Our support team will look into the matter immediately.