If you encounter any transactions you consider incorrect, please take note of the transaction ID and contact our support team via our Support Page.
Articles in this section
- Why did I not receive a verification email?
- Why are emails from Sparrow delayed?
- Why am I unable to trade despite registering on Sparrow with my email address?
- How do I replace my 2FA retrieval method or remove the 2FA requirement?
- What should I do if I find transaction errors?
- Why are my deposits not registered in my Sparrow account?
- Why are my withdrawals not registered in my destination account?
- Stellar (XLM) & Ripple (XRP) Destination Tag
- Can Sparrow undo a withdrawal that was sent to the wrong destination address?
- How do I report bugs?