Sparrow is Reorganizing to Serve You Better

Agreement

• How do you ensure that the reorganization is adequate and complied with?
• Why do I need to accept a revised set of T&C and privacy statement?
• Why am I required to go through multiple notices and disclaimers?
• What do I need to do to continue using my Sparrow Account?
• Why is Sparrow reorganizing?

Accounts and Transactions

• How do I check my balances in my statement of accounts?
• Do I need to open multiple/different accounts under the respective entities?
• How will this impact my current account and transactions with Sparrow?

Services and Solutions

• How do I go about opting in and out of the product features setting?
• What products and services are regulated at Sparrow?
• Will there be any changes to the design of products and services offered?
• Are there any changes to the deposit, transaction, and withdrawal fees?
• How will this affect the design of digital asset products at Sparrow?

Assets and Finances

• What happens to my assets deposited in Sparrow?

Deposit and Withdrawal Process

• What is the value transfer all about?

Troubleshoots and Support

• Who can I approach to learn more about Sparrow’s digital asset products and services?
• Who can I approach if I have more queries or concerns?